Privacy Policy

Therefy is a product by MIND TURF PRIVATE LIMITED.

Therefy offers life coaching and educational services through webinars, live sessions, programmes, workshops, masterclasses and other formats.

Our services are for people aged 18 or above.

Rules relating to recordings, materials and intellectual property are covered in our Terms & Conditions.

Depending on the service you register for or purchase, we may collect:

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  your name, email address, phone number and State;

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  optional GSTIN, registered business name and billing address;

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  your choices about operational and marketing WhatsApp messages;

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  Razorpay order and payment identifiers, amount, currency and payment status;

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  payment correction or refund information, where applicable;

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  invoice and receipt information;

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  joining or access information needed to provide the service; and

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  limited operational records needed to manage payments, communications and service delivery.

Therefy does not collect or store your card number, CVV or banking credentials. Payment credentials are handled through Razorpay.

We use personal information where needed to:

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  register you for a service;

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  confirm your registration or payment;

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  process and reconcile payments;

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  generate invoices and receipts;

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  determine GST treatment and place of supply where relevant;

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  provide joining links, access details or documents;

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  send reminders and important service updates;

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  communicate cancellations, reschedules or payment corrections;

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  provide customer support;

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  prevent duplicate processing and maintain accurate transaction records; and

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  meet tax, accounting and other legal requirements.

We use information for marketing only where you have separately chosen to receive it.

Therefy keeps service-related WhatsApp communication separate from marketing.

Service-related WhatsApp

You may choose to receive messages such as joining information, reminders, session updates and document delivery through WhatsApp.

This is optional.

Marketing WhatsApp

You may separately choose to receive Therefy news, future programme information and offers through WhatsApp.

Marketing permission is:

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  optional;

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  separate from service-related WhatsApp permission; and

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  not assumed because you registered, made a purchase or provided your phone number.

Registering for or purchasing a Therefy service does not automatically subscribe you to marketing.

You can stop marketing WhatsApp messages at any time by writing to support@therefy.com or contacting WhatsApp support at +91 92203 80777.

Therefy uses selected service providers to operate the platform and deliver its services.

Razorpay processes payments. Therefy does not receive or store your full card or banking credentials.

Brevo is used for transactional email. It may process information such as your name, email address, message content and invoice or receipt attachments.

Meta WhatsApp Cloud API is used for WhatsApp communication where the relevant permission exists. Information sent may include your name, phone number, service information and relevant access or document links.

Zoho Webinar is used for services delivered through Zoho Webinar. Information such as your name and email address may be shared where needed to provide access.

Google Firebase provides application infrastructure and database services. Customer records are stored through Firebase/Firestore.

We share personal information with these providers only where needed for the relevant service or business function.

We use Microsoft Clarity to see how people use the site.

The Therefy application does not currently use its own analytics or advertising cookies.

Third-party services used on the site, such as Razorpay Checkout, may use their own cookies or similar technologies as part of providing their service. Their handling of information is governed by their own privacy practices.

Video testimonials on event pages are YouTube videos shown in YouTube's privacy-enhanced mode. Nothing from YouTube loads until you press play; once you do, YouTube may use its own cookies or similar technologies, governed by its own privacy practices.

If Therefy introduces analytics, advertising tracking or similar technologies, this Privacy Policy will be updated to reflect that use.

We keep personal information for no longer than needed for the purpose or a legal requirement.

Invoice, GST, accounting and other records that must be kept under law are retained for the applicable statutory period. Relevant GST records are generally retained for 72 months from the due date for furnishing the annual return for the relevant financial year, subject to any longer period required by law.

If you ask us to delete your personal information, we will delete information that we no longer need and are not legally required to retain.

Some information may therefore remain with us where it must be kept for tax, accounting, dispute resolution or another legal requirement.

Therefy uses reasonable technical and organisational measures to protect personal information.

Customer records are stored through Firebase/Firestore, with application access handled through server-side systems.

No method of storing or transmitting information can be guaranteed to be completely secure.

You may contact Therefy to:

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  ask about personal information we hold about you;

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  correct or update your information;

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  request deletion where applicable;

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  withdraw marketing permission; or

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  raise a privacy concern or complaint.

For general requests, write to support@therefy.com.

For a privacy complaint or grievance, write to grievance@therefy.com.

Official grievance and company contact details are available on Contact Therefy.

We may update this Privacy Policy when our services, technology or legal requirements change.

When we make a material update, we will revise the updated date shown at the top of this page.

For company details, customer support, the Grievance Officer, Nodal Officer and official contact information, visit Contact Therefy.